Data Protection Policy

jilligame Privacy Policy – Your Complete Guide to Data Protection

This policy openly explains how your personal data is collected, why it is used, and how securely it is kept. jilligame believes transparency is the foundation of trust.

Updated: January 2026
Reading Time: ~10 minutes
Language: Bengali
Version 2.4 – Effective

How We Protect Your Privacy

Our data protection framework rests on six core pillars

01
End-to-End Encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption — the same level of security used by banking systems.

02
Secure Data Storage

Your data is stored on internationally certified secure servers, with regular backups and penetration testing in place.

03
Never Sold to Third Parties

Jilligame never sells your personal data to advertisers or any third party. That is our commitment.

04
Minimal Data Collection

We collect only the minimum information necessary to provide our services – nothing more.

05
Your Data, Your Control

You may view, correct, or request deletion of your data at any time.

06
Regular Security Audits

Independent security experts regularly audit jilligame's systems. Any vulnerability discovered is addressed immediately.

1 Introduction

The information you share with us while using the jilligame platform is a trust we hold in the highest regard. This Privacy Policy clearly explains what data jilligame collects, why it is collected, and how it is used and kept secure.

By using the jilligame website or mobile app, you agree to this Privacy Policy. If you have any objections to any part of it, please contact our support team before continuing to use the platform.

This Privacy Policy governs our Terms & Conditions together as complementary documents. Reading both will give you a complete understanding of jilligame's services.

2 What Data We Collect

Jilligame collects different types of information at various points. The details are outlined below:

2.1 Information Collected at Registration

  • Full Name & Date of Birth
  • Mobile number and email address
  • District or city of residence
  • Your preferred username and password

2.2 During Identity Verification (KYC)

  • Scanned copy of National ID (NID) or passport
  • Selfie Photo (with ID document)
  • Proof of address (where applicable)

2.3 Information Collected Automatically During Use

Data TypeWhy We Collect It
IP AddressSecurity Verification & Fraud Prevention
Device Type & OSApp Optimization
Browser InformationWebsite Performance Improvement
Login Time & Session DataAccount Security
Game History & Betting DataPrize Distribution & Dispute Resolution
Payment Transaction RecordsFinancial Security & Audits

3 Why We Collect Your Information

Jilligame uses your data only for specific, legitimate purposes and never beyond those stated.

  • Service Delivery: Account management, payment processing, and rewards distribution.
  • Identity Verification: Preventing fraud and blocking access by minors.
  • Security Assured: Detecting unauthorized access and suspicious activity.
  • Legal Obligations: Complying with the guidelines of the applicable regulatory authority.
  • Service Improvement: Analyzing user experience to improve the platform.
  • Relevant Contact: Sending offers, updates, and important notifications (with your consent).

Jilligame never uses your data for advertising purposes or sells it to third parties.

4 Who Your Information Is Shared With

Jilligame shares information only in very limited circumstances and in accordance with defined policies. Your data is never sold under any circumstances.

4.1 Who We May Share With

  • Payment Providers: Mobile Pay, Nagad, Rocket, etc. – only the information necessary to complete transactions.
  • Technology Partners: Contracted service providers for server management and technical operations, all bound by strict confidentiality agreements.
  • Law Enforcement: Relevant data when required by law or court order.
  • Regulatory Authority: Specific data as required to comply with licensing conditions.

All third-party partners are required to uphold the same strict privacy standards as jilligame. Any breach of this policy will result in immediate termination of the relationship.

5 Cookies & Tracking Technologies

Jilligame uses cookies and similar technologies to enhance your experience on its website and app. Cookies are small data files stored on your device.

5.1 Types of Cookies

  • Essential Cookies: Maintaining login status and securing transactions. These cannot be disabled.
  • Performance Cookies: For analytics on time spent per page and where users encounter issues.
  • Preference Cookies: For remembering language settings and theme preferences.

You can disable non-essential cookies through your browser settings. Note that disabling essential cookies may cause some features to stop working.

6 Data Retention Period

Jilligame does not retain data longer than necessary. Retention periods vary depending on the type of data:

Data TypeRetention Period
Account Information (Active)For as long as the account remains active
After account closure5 years (as required by law)
KYC DocumentsUp to 7 years after the end of the relationship
Financial Transaction RecordsMinimum 5 Years
Session Logs & IP Information90 Days
Marketing Consent InformationUntil consent is withdrawn

KYC and financial records are retained for an extended period to comply with international anti-money laundering regulations — this is ultimately for your protection.

7 Your Rights

You have clear rights over your personal data, and jilligame fully respects those rights.

👁️
Right to Access

You may request to know what information we hold about you.

✏️
Right to Rectification

You may request corrections to any inaccurate information.

🗑️
Right to Erasure

You may request deletion of your data unless retention is required by law.

Right to Restrict Processing

You may request that we stop processing your data for specific purposes.

📦
Right to Data Portability

You may receive a copy of your data in a readable, portable format.

🚫
Right to Withdraw Marketing Consent

You may opt out of marketing communications at any time.

To exercise any of the rights listed above privacy@jilligame.biz. We will respond within 30 business days.

8 Children's Privacy

Jilligame is strictly prohibited for anyone under the age of 18. We never knowingly collect any information from minors.

If we become aware that a minor has created an account, that account will be immediately closed and all collected data will be securely deleted.

If a parent or guardian suspects their child is using jilligame, please contact our support team immediately.

9 Security Measures

Jilligame employs a multi-layered security system to keep your data safe:

  • 256-bit SSL/TLS Encryption: All data transfers are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & DDoS Protection: To protect against cyberattacks.
  • Restricted Access Controls: Only authorized personnel can access the information they need.
  • Regular Penetration Testing: System audits conducted by independent experts.
  • Staff Training: All staff receive regular training on data protection.

In the event of a data breach, affected users will be notified within 72 hours and immediate containment measures will be taken.

10 Policy Changes & Updates

Jilligame may update this Privacy Policy from time to time. Users will be notified before any significant changes take effect:

  • A notification will be sent to your registered email address.
  • A popup notification will be shown when you open the app if an update is available.
  • The date of the most recent update will always be displayed at the top of this page.

Last Updated: January 2026 – Cookies Policy and data retention sections have been revised.

11 Contact Us

For any questions, concerns, or to exercise your rights regarding this Privacy Policy, please contact us through the following:

  • Data Protection Email: privacy@jilligame.biz
  • General Support Email: support@jilligame.biz
  • Live Chat: Click the chat button at the bottom-right of the website or app (available 24/7).

We typically respond to emails within 48 hours. For urgent matters, Live Chat offers the fastest resolution.

Frequently Asked Questions

Questions That Come to Mind After Reading the Privacy Policy

Yes, jilligame has its own Android and iOS apps. You can install it directly from the Google Play Store. iOS users can search for "jilligame" on the App Store. If you can't find it on the Play Store, visit our Download Page You can download and install the APK directly from the official source. You may need to enable "Unknown sources" during installation — this is completely safe as the file comes directly from jilligame's official site. The app works seamlessly on both mobile data and Wi-Fi, and is very lightweight.

To place a bet on cricket, log in to your account and go to the "Bet" or "Sports" section. There you'll find a list of upcoming matches – Bangladesh matches are always shown at the top. Click on a match to explore a wide range of markets: match winner, toss winner, first innings runs, number of wickets, top run scorer, and more. Select your preferred market, review the odds, add your selection to the bet slip, enter your stake, and hit the "Confirm Bet" button. You can also bet on live matches, where odds update ball by ball. For Betting Tips, visit our Betting Tips View page.
🔐

Your Data Is Safe – Get Started with Confidence

Jilligame takes your privacy extremely seriously. Register today and enjoy gaming in a completely secure environment.

SSL Secured Your Data Is Never Sold Regular Audits 24/7 Support
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256-bit SSL
Third-Party Audit
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